Gas Services


Gas Services

We can help you with the following services:

  • Breakdown
  • Installation
  • Service
  • Landlord Certification

Vaillant is one of the world leading  manufacturers in enviromentally friendly heating technology. Sustainability plays a key role in Vaillant’s activities. Home and world climate go hand in hand and modern heating technonlgy can make a huge impact on achieving climate protection targets. In the UK alone replacing an old heating system with a new energy efficeicent boiler can save more than 30% of energy per year and also reduce CO2 emmisions by 30%!

Having won the Which ‘Best Buy’ for four years running, it’s safe to say that Worcester Bosch are second-to-none when it comes to good quality boilers. And with so much versatility on offer, they are bound to have a boiler type to suit your home.

  1. ​Ensure the Benchmark form is completed and on site (located in the back of the user manual)
  2. Ensure there is safe access to the boiler – e.g. fixed loft ladder and light if situated in the loft
  3. Register the boiler within 30 days of installation
  4. For extended warranties you may have to use an Approved Installer.
  5. Have the boiler serviced annually and keep the documentation on site
  6. Be sure the fault is a genuine manufacturing issue by ringing the manufacturer’s help line – you will be charged for a call out if not.
  7. To avoid additional charges, make sure you are home when the engineer attends and the Benchmark and servicing documentation is on site and completed

Only Worcester Bosch, Vaillant and Glow Worm currently offer a Guarantee

Households with gas appliances enjoy some of the most efficient and controllable forms of heating and cooking on the market today. At Citywide, we are a Gas Safe accredited company (licence number ) and can be found on the Gas Safe website as well as Edinburgh Trusted Trader and Which?.

We are qualified to work on gas hobs, gas ovens, gas cookers, range cookers (flue less), gas fires, gas boilers, water heaters and gas pipe work and fittings. Your safety is our priority and our engineers are trained and equipped with the latest analysers and tools to ensure your systems and appliances are working efficiently and safely for your peace of mind.

In the depths of Scotland’s cold winters, Boiler Plus A-rated condensing boilers keep homes and families warm, providing plentiful hot water on demand. Gas fires provide valuable back up heating as well as providing a comforting focal point to any living room. Gas hobs and cookers boast some of the most instant and controllable forms of cooking for your family. Multipoint water heaters help to keep basins and sinks supplied with instant hot water whenever it is needed. When these appliances are working correctly people take them for granted but if they malfunction then the loss of heat, hot water and/or cooking facilities can be a real hardship for a household.


Secure Flame Gas Heating Plumbing - Boiler Servicing and RepairAt City Wide we provide a fast response service to get your gas appliances up and running as fast as we can. Faults are diagnosed quickly using fault finding analysis with logic and a multimeter. Many breakdowns can be corrected on the first visit but if parts are needed they can be obtained and fitted quickly (usually next day) with a minimum of disruption.


Should you decide on updating an appliance then we provide a full consultation and installation procedure from start to finish. For example, when considering a new boiler, house size, bathroom number, customer usage, water pressure and flow and location are all taken into consideration and discussed with the client to ensure the correct system is chosen and designed to be as efficient as possible. We are not tied to any one manufacturer which enables us to find the correct appliance for each customer’s requirements, situation and price bracket.


In the same way that an annual service keeps your car moving, servicing your gas appliances can prevent an untimely and costly breakdown. City Wide provide a full servicing option for all domestic boilers, cookers and fires to keep the heat working hard for you. It is worth noting that it is a legal requirement that owners of gas appliances keep them in a safe and serviceable condition.

Landlord Certification

Gas Safe Certificate for LandlordsTo comply with current legislation, all Landlords must supply tenants with a full annual gas safety inspection of all gas appliances in rented premises. City Wide offer a comprehensive safety inspection service with all the relevant paperwork to ensure landlords are covered and tenants are safe.

Combustion performance, working pressure, burner pressure, ventilation, flues, seals, flame picture and safety devices are all tested to ensure correct and safe operation.

Interested in learning more?

If you’re looking for experienced engineers you can trust, contact us today for a no-obligation quote or give us a call on 0131

Looking for a free quote?

We are rated 5* on Google and Trusted Trader.